/* dashboard extra variables */
:root{
  --photo-ov:rgba(218,226,242,.82);
  --cell-bg:rgba(37,99,235,.07); --cell-bdr:rgba(37,99,235,.22);
  --field-bg:rgba(37,99,235,.06); --field-bdr:rgba(37,99,235,.24);
}
[data-theme=dark]{
  --photo-ov:rgba(14,20,32,.68);
  --cell-bg:rgba(255,255,255,.03); --cell-bdr:rgba(255,255,255,.06);
  --field-bg:rgba(255,255,255,.05); --field-bdr:rgba(255,255,255,.10);
}

/* Header */
header{
  display:flex;align-items:center;justify-content:space-between;
  padding:0 48px;height:60px;border-bottom:1px solid var(--border);
  background:var(--hdr-bg);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);
  position:relative;
}
.hdr-theme{z-index:2}
.hdr-right{display:flex;align-items:center;gap:16px}
.hdr-user{display:flex;flex-direction:column;align-items:flex-end;gap:3px}
.hdr-email{font-family:var(--mono);font-size:12px;color:var(--t2)}
.hdr-tag{
  font-size:10px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;
  color:var(--t3);background:rgba(37,99,235,.08);
  border:1px solid rgba(37,99,235,.16);border-radius:6px;padding:2px 7px;
}
[data-theme=dark] .hdr-tag{background:rgba(255,255,255,.06);border-color:rgba(255,255,255,.10)}
.btn-logout{
  background:none;border:1px solid var(--border);
  color:var(--t3);font-family:var(--sans);font-size:13px;
  padding:7px 16px;border-radius:8px;cursor:pointer;
  transition:border-color .2s,color .2s;
}
.btn-logout:hover{border-color:rgba(37,99,235,.35);color:var(--t1)}
[data-theme=dark] .btn-logout:hover{border-color:rgba(255,255,255,.22);color:var(--t2)}

/* Main */
main{flex:1;max-width:820px;width:100%;margin:0 auto;padding:40px 24px;display:flex;flex-direction:column;gap:20px}

/* Card */
.card{padding:32px 36px}
.card-title{font-size:11px;font-weight:600;color:var(--t3);letter-spacing:.12em;text-transform:uppercase;margin-bottom:22px}

/* Plan grid */
.plan-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:24px}
@media(max-width:520px){.plan-grid{grid-template-columns:1fr}}
.plan-cell{background:var(--cell-bg);border:1px solid var(--cell-bdr);border-radius:12px;padding:14px 16px}
.plan-cell-label{font-size:10px;color:var(--t3);letter-spacing:.10em;text-transform:uppercase;margin-bottom:6px}
.plan-cell-value{font-family:var(--mono);font-size:14px;color:var(--t1);font-weight:500}
.plan-cell-value.muted{color:var(--t3)}
.progress-bar{height:3px;background:rgba(37,99,235,.12);border-radius:2px;margin-top:8px;overflow:hidden}
[data-theme=dark] .progress-bar{background:rgba(255,255,255,.07)}
.progress-fill{height:100%;background:var(--a);border-radius:2px;transition:width .4s}
.plan-badge{display:inline-block;font-size:10px;font-weight:600;padding:3px 10px;border-radius:20px;letter-spacing:.06em;text-transform:uppercase}
.plan-badge.active{background:rgba(34,197,94,.12);color:#4ade80}
.plan-badge.none{background:rgba(37,99,235,.08);color:var(--t3)}
[data-theme=dark] .plan-badge.none{background:rgba(255,255,255,.06)}
.plan-badge.expired{background:rgba(248,113,113,.10);color:#f87171}
.sketch-btns{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.btn-sketch{
  display:inline-flex;align-items:center;gap:8px;
  background:var(--a);color:#fff;font-family:var(--sans);font-size:14px;font-weight:600;
  padding:12px 24px;border-radius:10px;text-decoration:none;border:none;cursor:pointer;
  box-shadow:0 2px 14px rgba(37,99,235,.32),inset 0 1px 0 rgba(255,255,255,.14);transition:opacity .2s;
}
.btn-sketch:hover{opacity:.88}
.btn-sketch:disabled,.btn-sketch[disabled]{background:rgba(37,99,235,.08);color:var(--t3);cursor:not-allowed;opacity:1;box-shadow:none}
[data-theme=dark] .btn-sketch:disabled,[data-theme=dark] .btn-sketch[disabled]{background:rgba(255,255,255,.07)}
.btn-tour{
  display:inline-flex;align-items:center;gap:7px;
  background:none;color:var(--a);font-family:var(--sans);font-size:13px;font-weight:500;
  padding:10px 18px;border-radius:10px;border:1.5px solid rgba(37,99,235,.3);cursor:pointer;transition:all .2s;
}
.btn-tour:hover{background:rgba(37,99,235,.06);border-color:rgba(37,99,235,.5)}
.btn-tour:disabled,.btn-tour[disabled]{color:var(--t3);border-color:rgba(0,0,0,.1);cursor:not-allowed}
[data-theme=dark] .btn-tour:disabled,[data-theme=dark] .btn-tour[disabled]{border-color:rgba(255,255,255,.1)}
.notice{
  background:rgba(37,99,235,.07);border:1px solid rgba(37,99,235,.16);
  border-radius:10px;padding:14px 18px;font-size:13px;color:var(--t2);line-height:1.5;margin-bottom:22px;
}
.notice b{color:var(--t1)}
.notice.notice-action{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}
.btn-notice-ticket{flex-shrink:0;padding:8px 18px;background:var(--a);color:#fff;border:none;border-radius:10px;font-family:var(--sans);font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;box-shadow:0 2px 10px rgba(37,99,235,.28),inset 0 1px 0 rgba(255,255,255,.14);transition:opacity .15s}
.btn-notice-ticket:hover{opacity:.88}

/* Support */
.support-form{display:flex;flex-direction:column;gap:14px}
.field-label{font-size:11px;color:var(--t3);letter-spacing:.08em;text-transform:uppercase;margin-bottom:6px}
.field-select,.field-textarea{
  width:100%;background:var(--field-bg);border:1px solid var(--field-bdr);
  border-radius:10px;color:var(--t1);font-family:var(--sans);font-size:14px;outline:none;transition:border-color .2s;
}
.field-select{padding:11px 14px;cursor:pointer;appearance:none}
.field-textarea{padding:12px 14px;resize:vertical;min-height:100px;line-height:1.5}
.field-select:focus,.field-textarea:focus{border-color:rgba(37,99,235,.5)}
.field-select option{background:var(--bg)}
.btn-send{
  align-self:flex-start;background:var(--a);color:#fff;
  font-family:var(--sans);font-size:14px;font-weight:600;
  padding:11px 24px;border-radius:10px;border:none;cursor:pointer;
  box-shadow:0 2px 14px rgba(37,99,235,.28),inset 0 1px 0 rgba(255,255,255,.14);transition:opacity .2s;
}
.btn-send:hover{opacity:.88}
.btn-send:disabled{opacity:.4;cursor:not-allowed}
.support-ok{font-size:13px;color:#4ade80;display:none;margin-top:4px}
.support-err{font-size:13px;color:#f87171;display:none;margin-top:4px}

/* Footer */
footer{padding:18px 48px;background:var(--hdr-bg);backdrop-filter:blur(14px)}

@media(max-width:820px){
  header,footer{padding:18px 28px}
  main{padding:28px 16px}
}
@media(max-width:600px){
  header,footer{padding:18px 20px}
  main{padding:24px 16px}
  footer{flex-direction:column;gap:6px;align-items:flex-start}
  .hdr-theme{display:none}
}

.hidden{display:none!important}

/* ── Tabs nav (вкладки) ── */
.dn-nav {
  position: fixed; top: 0; left: 0; right: 0; z-index: 200;
  display: flex; align-items: center; justify-content: space-between;
  padding: 0 48px; height: 64px;
  background: var(--dn-bg-nav);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  border-bottom: 1px solid var(--dn-border);
  font-family: var(--dn-sans);
  transition: background .3s;
}
.dn-logo {
  display: flex; align-items: center; gap: 10px;
  text-decoration: none; color: var(--dn-t1);
}
.dn-logo svg { width: 36px; height: 34px; flex-shrink: 0; }
.dn-logo-text {
  font-size: 17px; font-weight: 700; letter-spacing: -0.02em;
  color: var(--dn-t1);
}
.dn-logo-text span { color: var(--dn-t3); font-weight: 400; }

.dn-right { display: flex; align-items: center; gap: 14px; }

.dn-user {
  display: flex; flex-direction: column; align-items: flex-end; gap: 1px;
  background: var(--dn-surface); border: 1px solid var(--dn-border);
  border-radius: 8px; padding: 5px 10px;
}
.dn-email { font-size: 13px; font-weight: 500; color: var(--dn-t2); font-family: var(--dn-sans); }
.dn-tag {
  font-size: 10px; font-weight: 600; letter-spacing: .08em;
  text-transform: uppercase; color: var(--dn-t3); font-family: var(--dn-sans);
}

.dn-theme-btn {
  width: 34px; height: 34px; border-radius: 8px;
  background: var(--dn-surface); border: 1px solid var(--dn-border);
  color: var(--dn-t2); cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  transition: background .2s, color .2s; flex-shrink: 0;
}
.dn-theme-btn:hover { background: var(--dn-surface2); color: var(--dn-t1); }
.dn-theme-btn svg { width: 16px; height: 16px; pointer-events: none; }

.dn-btn-logout {
  padding: 8px 18px; border-radius: 8px;
  font-family: var(--dn-sans); font-size: 13px; font-weight: 600;
  border: 1px solid var(--dn-border);
  background: var(--dn-surface); color: var(--dn-t2); cursor: pointer;
  transition: background .2s, color .2s, border-color .2s;
}
.dn-btn-logout:hover { background: var(--dn-surface2); color: var(--dn-t1); border-color: rgba(255,255,255,.20); }
[data-theme=light] .dn-btn-logout:hover { border-color: rgba(0,0,0,.18); }

/* ── Tabs bar ── */
.dn-tabs {
  position: fixed; top: 64px; left: 0; right: 0; z-index: 190;
  display: flex; gap: 0; padding: 0 48px;
  background: var(--dn-bg-nav);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  border-bottom: 1px solid var(--dn-border);
}
.dn-tab {
  position: relative; padding: 0 18px; height: 46px;
  font-family: var(--sans); font-size: 14px; font-weight: 500;
  color: var(--dn-t3); background: none; border: none;
  border-bottom: 2px solid transparent; cursor: pointer;
  transition: color .15s, border-color .15s;
  margin-bottom: -1px; white-space: nowrap;
}
.dn-tab:hover { color: var(--dn-t1); }
.dn-tab.active { color: var(--dn-accent); border-bottom-color: var(--dn-accent); font-weight: 600; }
[data-theme=light] .dn-tab.active { color: var(--a); border-bottom-color: var(--a); }

/* Offset for fixed nav + tabs */
.page { padding-top: 110px !important; }

/* Tab panels */
.tab-panel { display: none; }
.tab-panel.active { display: block; }

/* ── Dashboard footer ── */
.dn-footer {
  padding: 28px 48px;
  border-top: 1px solid var(--dn-border);
  display: flex; align-items: center; justify-content: space-between;
  font-family: var(--dn-sans); flex-wrap: wrap; gap: 12px;
}
.dn-footer-logo {
  display: flex; align-items: center; gap: 8px;
  color: var(--dn-t3); font-size: 13px; font-weight: 600;
  text-decoration: none; letter-spacing: .01em;
}
.dn-footer-logo:hover { color: var(--dn-t2); }
.dn-footer-links { display: flex; gap: 20px; flex-wrap: wrap; }
.dn-footer-links a { font-size: 13px; color: var(--dn-t3); text-decoration: none; transition: color .2s; }
.dn-footer-links a:hover { color: var(--dn-t1); }
.dn-footer-copy { font-size: 13px; color: var(--dn-t3); }

/* ── DN tokens (CSS vars для nav/tabs) ── */
:root {
  --dn-bg-nav:   rgba(7,9,26,0.78);
  --dn-border:   rgba(255,255,255,0.08);
  --dn-surface:  rgba(255,255,255,0.06);
  --dn-surface2: rgba(255,255,255,0.10);
  --dn-t1:       #F0F4FF;
  --dn-t2:       rgba(240,244,255,0.65);
  --dn-t3:       rgba(240,244,255,0.45);
  --dn-accent:   #2563EB;
  --dn-accent2:  #3B82F6;
  --dn-sans:     'IBM Plex Sans', system-ui, sans-serif;
}
[data-theme=light] {
  --dn-bg-nav:   rgba(244,246,255,0.84);
  --dn-border:   rgba(0,0,0,0.08);
  --dn-surface:  rgba(0,0,0,0.04);
  --dn-surface2: rgba(0,0,0,0.08);
  --dn-t1:       #0F172A;
  --dn-t2:       rgba(15,23,42,0.65);
  --dn-t3:       rgba(15,23,42,0.45);
}

@media (max-width: 640px) {
  .dn-nav { padding: 0 20px; }
  .dn-user { display: none; }
  .dn-tabs { padding: 0 12px; overflow-x: auto; scrollbar-width: none; }
  .dn-tabs::-webkit-scrollbar { display: none; }
  .dn-tab { padding: 0 14px; font-size: 13px; }
  .dn-footer { padding: 24px 20px; flex-direction: column; align-items: center; text-align: center; }
  .dn-footer-links { flex-direction: column; flex-wrap: nowrap; align-items: center; gap: 8px; }
}

/* Drafts */
.draft-item{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--border);}
.draft-item:last-child{border-bottom:none;padding-bottom:0}
.draft-item:first-child{padding-top:0}
.draft-info{flex:1;min-width:0}
.draft-title{font-size:14px;font-weight:600;color:var(--t1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:flex;align-items:center;gap:6px}
.draft-auto-badge{font-size:10px;font-weight:500;padding:2px 7px;border-radius:4px;background:rgba(37,99,235,.10);color:var(--a);flex-shrink:0;letter-spacing:.03em}
.draft-meta{font-size:12px;color:var(--t2);margin-top:3px}
.draft-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}
.btn-draft-open{padding:6px 14px;border:1.5px solid rgba(37,99,235,.35);border-radius:8px;background:rgba(37,99,235,.08);color:var(--a);font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;transition:background .12s,border-color .12s}
.btn-draft-open:hover{background:rgba(37,99,235,.14);border-color:rgba(37,99,235,.55)}
.btn-draft-open:disabled{opacity:.4;cursor:not-allowed}
.btn-draft-del{padding:4px 8px;border:none;background:none;color:var(--t3);font-size:15px;cursor:pointer;border-radius:4px;transition:color .12s,background .12s}
.btn-draft-del:hover{color:#ef4444;background:rgba(239,68,68,.08)}
.btn-draft-del:disabled{opacity:.4;cursor:not-allowed}
[data-theme=dark] .draft-title{color:rgba(255,255,255,.92)}
[data-theme=dark] .draft-meta{color:rgba(255,255,255,.52)}
[data-theme=dark] .draft-auto-badge{background:rgba(99,131,255,.22);color:#93a8ff}
[data-theme=dark] .btn-draft-open{border-color:rgba(99,131,255,.4);background:rgba(99,131,255,.12);color:#93a8ff}
[data-theme=dark] .btn-draft-open:hover{background:rgba(99,131,255,.22);border-color:rgba(99,131,255,.65)}

/* Exports (история расчётов) — единый стиль с drafts */
.export-item{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--border);}
.export-item:last-child{border-bottom:none;padding-bottom:0}
.export-item:first-child{padding-top:0}
.export-info{flex:1;min-width:0}
.export-title{font-size:14px;font-weight:600;color:var(--t1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.export-meta{font-size:12px;color:var(--t2);margin-top:3px}
.export-expires{font-size:11px;color:var(--t3);margin-top:1px}
.exp-status{display:inline-block;font-size:10px;font-weight:700;letter-spacing:.04em;padding:2px 7px;border-radius:20px;vertical-align:middle;margin-left:6px}
.exp-status.pending{background:rgba(234,179,8,.15);color:#b45309}
.exp-status.done{background:rgba(34,197,94,.13);color:#166534}
[data-theme=dark] .exp-status.pending{background:rgba(234,179,8,.18);color:#fbbf24}
[data-theme=dark] .exp-status.done{background:rgba(34,197,94,.16);color:#4ade80}
.export-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}
.btn-export-open{padding:6px 14px;border:1.5px solid rgba(37,99,235,.35);border-radius:8px;background:rgba(37,99,235,.08);color:var(--a);font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;transition:background .12s,border-color .12s}
.btn-export-open:hover{background:rgba(37,99,235,.14);border-color:rgba(37,99,235,.55)}
.btn-export-open:disabled{opacity:.4;cursor:not-allowed}
.btn-export-dl{padding:6px 12px;border:1.5px solid var(--border);border-radius:8px;background:none;color:var(--t2);font-size:13px;font-weight:500;cursor:pointer;white-space:nowrap;transition:background .12s,border-color .12s,color .12s}
.btn-export-dl:hover{background:rgba(37,99,235,.06);border-color:rgba(37,99,235,.3);color:var(--a)}
.btn-export-dl:disabled{opacity:.4;cursor:not-allowed}
.btn-export-del{padding:4px 8px;border:none;background:none;color:var(--t3);font-size:15px;cursor:pointer;border-radius:4px;transition:color .12s,background .12s}
.btn-export-del:hover{color:#ef4444;background:rgba(239,68,68,.08)}
.btn-export-del:disabled{opacity:.4;cursor:not-allowed}
[data-theme=dark] .export-title{color:rgba(255,255,255,.92)}
[data-theme=dark] .export-meta{color:rgba(255,255,255,.52)}
[data-theme=dark] .export-expires{color:rgba(255,255,255,.3)}
[data-theme=dark] .btn-export-open{border-color:rgba(99,131,255,.4);background:rgba(99,131,255,.12);color:#93a8ff}
[data-theme=dark] .btn-export-open:hover{background:rgba(99,131,255,.22);border-color:rgba(99,131,255,.65)}
[data-theme=dark] .btn-export-dl{border-color:rgba(255,255,255,.12);color:rgba(255,255,255,.52)}
[data-theme=dark] .btn-export-dl:hover{background:rgba(99,131,255,.12);border-color:rgba(99,131,255,.4);color:#93a8ff}

/* ── Bell notification ── */
.dn-bell-btn{position:relative;background:none;border:none;color:var(--t2);cursor:pointer;padding:6px;border-radius:8px;display:flex;align-items:center;justify-content:center;transition:color .15s;flex-shrink:0}
.dn-bell-btn:hover{color:var(--t1)}
.dn-bell-badge{position:absolute;top:0;right:0;background:#ef4444;color:#fff;font-size:9px;font-weight:700;min-width:14px;height:14px;padding:0 3px;border-radius:7px;display:flex;align-items:center;justify-content:center;transform:translate(25%,-25%)}

/* ── Tickets ── */
.tkt-list-header{display:flex;align-items:center;flex-wrap:wrap;gap:12px;margin-bottom:18px}
.tkt-list-header .card-title{flex:1;min-width:80px}
.tkt-filter{display:flex;gap:4px}
.tkt-filter-btn{padding:5px 14px;border-radius:20px;border:1px solid var(--border);background:none;color:var(--t3);font-family:var(--sans);font-size:12px;font-weight:500;cursor:pointer;transition:all .15s}
.tkt-filter-btn:hover{color:var(--t1);border-color:rgba(37,99,235,.3)}
.tkt-filter-btn.active{background:rgba(37,99,235,.10);border-color:rgba(37,99,235,.35);color:var(--a);font-weight:600}
[data-theme=dark] .tkt-filter-btn.active{background:rgba(99,131,255,.15);border-color:rgba(99,131,255,.4);color:#93a8ff}
.btn-tkt-new{padding:7px 16px;border-radius:8px;background:var(--a);color:#fff;border:none;font-family:var(--sans);font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;transition:opacity .15s}
.btn-tkt-new:hover{opacity:.87}

/* Список тикетов */
#tktList{display:flex;flex-direction:column;gap:8px}
.tkt-item{display:flex;flex-direction:column;gap:8px;padding:14px 16px;border-radius:10px;border:1px solid var(--border);background:var(--cell-bg);cursor:pointer;transition:border-color .15s,box-shadow .15s}
.tkt-item:hover{border-color:rgba(37,99,235,.35);box-shadow:0 2px 10px rgba(0,0,0,.07)}
[data-theme=dark] .tkt-item:hover{border-color:rgba(99,131,255,.4);box-shadow:0 2px 10px rgba(0,0,0,.25)}
.tkt-item-top{display:flex;justify-content:space-between;align-items:center}
.tkt-item-num{font-size:11px;font-weight:600;color:var(--t3);letter-spacing:.06em;text-transform:uppercase}
.tkt-item-date{font-size:11px;color:var(--t3)}
.tkt-item-subject{font-size:14px;font-weight:500;color:var(--t1);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tkt-item-bottom{display:flex;justify-content:space-between;align-items:center}
.tkt-item-arrow{color:var(--t3)}
.tkt-status-badge{display:inline-block;font-size:10px;font-weight:600;padding:2px 8px;border-radius:20px;letter-spacing:.05em;text-transform:uppercase}
.tkt-status-badge.open{background:rgba(34,197,94,.12);color:#4ade80}
.tkt-status-badge.closed{background:rgba(100,116,139,.10);color:var(--t3)}
[data-theme=dark] .tkt-status-badge.open{background:rgba(34,197,94,.18);color:#86efac}
.tkt-empty{padding:24px 0;text-align:center;color:var(--t3);font-size:13px}
.tkt-notify-row{display:flex;align-items:center;justify-content:space-between;padding:12px 0 0;border-top:1px solid var(--border);margin-top:12px}
.tkt-notify-label{font-size:12px;color:var(--t3)}
.tkt-notify-toggle{background:none;border:none;cursor:pointer;padding:0;flex-shrink:0}
.tkt-notify-track{display:block;width:36px;height:20px;border-radius:10px;background:rgba(100,116,139,.3);position:relative;transition:background .2s}
.tkt-notify-thumb{display:block;width:14px;height:14px;border-radius:7px;background:#fff;position:absolute;top:3px;left:3px;transition:transform .2s,background .2s;box-shadow:0 1px 3px rgba(0,0,0,.25)}
.tkt-notify-toggle.on .tkt-notify-track{background:rgba(37,99,235,.75)}
.tkt-notify-toggle.on .tkt-notify-thumb{transform:translateX(16px)}
[data-theme=dark] .tkt-notify-toggle.on .tkt-notify-track{background:rgba(99,131,255,.7)}

/* Тред */
.tkt-thread-header{display:flex;align-items:center;gap:10px;margin-bottom:14px;flex-wrap:wrap}
.btn-tkt-back{background:none;border:1px solid var(--border);border-radius:8px;color:var(--a);font-family:var(--sans);font-size:13px;font-weight:500;cursor:pointer;padding:6px 14px;white-space:nowrap;transition:border-color .15s,background .15s}
.btn-tkt-back:hover{border-color:rgba(37,99,235,.4);background:rgba(37,99,235,.06)}
[data-theme=dark] .btn-tkt-back{border-color:rgba(255,255,255,.12)}
[data-theme=dark] .btn-tkt-back:hover{border-color:rgba(99,131,255,.45);background:rgba(99,131,255,.08)}
.tkt-thread-meta{display:flex;align-items:center;gap:8px;flex:1}
.tkt-number{font-size:13px;font-weight:700;color:var(--t1);letter-spacing:.04em}
.btn-tkt-close-ticket{padding:6px 14px;border-radius:8px;border:1px solid var(--border);background:none;color:var(--t3);font-family:var(--sans);font-size:13px;font-weight:500;cursor:pointer;transition:all .2s;white-space:nowrap}
.btn-tkt-close-ticket:hover{border-color:rgba(239,68,68,.45);color:#ef4444;background:rgba(239,68,68,.06)}
[data-theme=dark] .btn-tkt-close-ticket{border-color:rgba(255,255,255,.12)}
.btn-tkt-close-ticket.confirming{border-color:rgba(239,68,68,.55);color:#ef4444;background:rgba(239,68,68,.10);font-weight:600}
.tkt-subject{font-size:13px;color:var(--t2);margin-bottom:16px;padding-bottom:16px;border-bottom:1px solid var(--border);line-height:1.4}

/* Сообщения (чат) */
.tkt-messages{display:flex;flex-direction:column;gap:10px;margin-bottom:16px;max-height:420px;overflow-y:auto;padding-right:4px}
.tkt-msg{display:flex;flex-direction:column;max-width:80%}
.tkt-msg.user{align-self:flex-end;align-items:flex-end}
.tkt-msg.admin{align-self:flex-start;align-items:flex-start}
.tkt-msg-bubble{padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.5;word-break:break-word;white-space:pre-wrap}
.tkt-msg.user .tkt-msg-bubble{background:var(--a);color:#fff;border-bottom-right-radius:4px}
.tkt-msg.admin .tkt-msg-bubble{background:var(--cell-bg);border:1px solid var(--cell-bdr);color:var(--t1);border-bottom-left-radius:4px}
[data-theme=dark] .tkt-msg.admin .tkt-msg-bubble{background:rgba(255,255,255,.06);border-color:rgba(255,255,255,.10)}
.tkt-msg-time{font-size:10px;color:var(--t3);margin-top:3px;padding:0 2px}
.tkt-msg-author{font-size:10px;color:var(--t3);margin-bottom:2px;font-weight:600;text-transform:uppercase;letter-spacing:.04em}

/* Поле ответа */
.tkt-reply-box{display:flex;flex-direction:column;gap:8px;padding-top:12px;border-top:1px solid var(--border)}
.tkt-reply-input{width:100%;background:var(--field-bg);border:1px solid var(--field-bdr);border-radius:10px;color:var(--t1);font-family:var(--sans);font-size:14px;padding:10px 14px;resize:vertical;min-height:72px;line-height:1.5;outline:none;transition:border-color .2s}
.tkt-reply-input:focus{border-color:rgba(37,99,235,.5)}
.btn-tkt-send{align-self:flex-end;padding:9px 22px;border-radius:8px;background:var(--a);color:#fff;border:none;font-family:var(--sans);font-size:13px;font-weight:600;cursor:pointer;transition:opacity .15s}
.btn-tkt-send:hover{opacity:.87}
.btn-tkt-send:disabled{opacity:.4;cursor:not-allowed}

/* Закрытый тикет */
.tkt-closed-notice{padding:14px;background:rgba(100,116,139,.08);border:1px solid var(--border);border-radius:10px;font-size:13px;color:var(--t3);display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.btn-tkt-new-from-closed{padding:6px 14px;border-radius:8px;background:none;border:1px solid rgba(37,99,235,.3);color:var(--a);font-family:var(--sans);font-size:12px;font-weight:600;cursor:pointer;transition:all .15s;white-space:nowrap}
.btn-tkt-new-from-closed:hover{background:rgba(37,99,235,.07)}

/* Форма создания */
.tkt-new-form{display:flex;flex-direction:column;gap:10px;padding-top:14px;border-top:1px solid var(--border)}
.tkt-new-err{font-size:13px;color:#ef4444}
.tkt-subject-input{width:100%;background:var(--field-bg);border:1px solid var(--field-bdr);border-radius:10px;color:var(--t1);font-family:var(--sans);font-size:14px;padding:10px 14px;outline:none;transition:border-color .2s;box-sizing:border-box}
.tkt-subject-input:focus{border-color:rgba(37,99,235,.5)}
.tkt-subject-input::placeholder{color:var(--t3)}

@media(max-width:600px){
  .card{padding:20px}
  .tkt-list-header{gap:8px}
  .tkt-list-header .tkt-filter{order:3;width:100%}
  .tkt-list-header .btn-tkt-new{order:2;width:auto}
  .tkt-filter-btn{flex:1;text-align:center}
  .tkt-msg{max-width:92%}
  .tkt-messages{max-height:320px}
}

/* ── Draw button in exports ── */
.btn-export-draw{padding:6px 12px;border:1.5px solid rgba(19,181,176,.35);border-radius:8px;background:rgba(19,181,176,.08);color:#13B5B0;font-size:13px;font-weight:500;cursor:pointer;white-space:nowrap;transition:background .12s,border-color .12s}
.btn-export-draw:hover{background:rgba(19,181,176,.16);border-color:rgba(19,181,176,.55)}
.btn-export-draw:disabled{opacity:.4;cursor:not-allowed}

/* ── Downloads tab ── */
.dl-desc{font-size:14px;color:var(--t2);margin:0 0 20px;line-height:1.5}
.dl-desc code,.dl-hint code{font-family:var(--mono);font-size:13px;background:rgba(37,99,235,.08);color:var(--a);padding:2px 6px;border-radius:4px}
.dl-grid{display:flex;flex-direction:column;gap:0}
.dl-item{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid var(--border)}
.dl-item:last-child{border-bottom:none}
.dl-item-name{font-size:14px;font-weight:600;color:var(--t1);font-family:var(--mono)}
.dl-item-sub{font-size:12px;color:var(--t3);margin-top:3px}
.btn-dl{padding:7px 16px;border:1.5px solid rgba(19,181,176,.4);border-radius:8px;background:rgba(19,181,176,.08);color:#13B5B0;font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;transition:background .12s,border-color .12s;flex-shrink:0}
.btn-dl:hover:not(:disabled){background:rgba(19,181,176,.16);border-color:rgba(19,181,176,.6)}
.btn-dl:disabled{opacity:.45;cursor:not-allowed;color:var(--t3);border-color:var(--border);background:none}
.dl-hint{margin-top:18px;padding:12px 14px;border-radius:10px;background:rgba(100,116,139,.07);border:1px solid var(--border);font-size:13px;color:var(--t3);line-height:1.55}

@media(max-width:600px){
  .export-item{flex-direction:column;align-items:flex-start;gap:8px}
  .export-info{width:100%}
  .export-title{white-space:normal}
  .export-actions{width:100%;flex-wrap:wrap}
  .export-actions .btn-export-open{flex:1}
  .draft-item{flex-wrap:wrap;gap:8px}
  .draft-actions{width:100%;display:flex;justify-content:space-between}
  .btn-draft-open{flex:1}
  .dl-item{flex-wrap:wrap;gap:8px}
  .btn-dl{width:100%}
}